# FAQ: Short-Term Rental Management | Panni Property > Answers on fees (20% management fee plus a one-time setup), contracts, services, guest reviews and 2026 EU rules for short-term rentals in Larnaca. URL: https://www.panniproperty.com/faq Language: en Alternate languages: de: https://www.panniproperty.com/de/faq, fr: https://www.panniproperty.com/fr/faq, pt: https://www.panniproperty.com/pt/faq Publisher: Panni Property Management Ltd, Larnaca, Cyprus FAQ ## Frequently Asked Questions Everything you need to know about working with Panni Property Management — from fees and services to compliance and getting started. ### Getting Started #### How do I get started with Panni Property Management? The easiest way is to message us directly on [WhatsApp](https://wa.me/35797728594) or fill in the [contact form](https://www.panniproperty.com/contact-us). We will arrange a free, no-obligation property assessment within 48 hours — a short conversation to understand your property, your goals, and whether we are the right fit. #### Where do you operate? We are based in Larnaca, Cyprus, and currently manage properties in the Larnaca district. If you have a property outside this area, contact us and we will let you know whether we can help. #### Do I need to be in Cyprus to work with you? No. Many of our owners are internationally based. We handle everything end-to-end — from listing setup to guest communication to financial reporting — so you never need to be on site. You receive monthly reports and have access to your owner portal (through Hospitable) from anywhere in the world. #### What types of properties do you manage? We manage apartments, villas and houses in the Larnaca area, listed on Airbnb, Booking.com and VRBO. We are selective: we only take on properties we are confident we can manage to our 5-star standard. #### What if my property is not suited to short-term rental? Not every property is. Location, size, building rules, licensing and demand all matter. Our free assessment shows what your property can realistically earn, and if the numbers don't work we will tell you honestly instead of taking it on. In that case a long-term let is often the better fit. We can help you find a tenant and manage the tenancy; contact us and we will agree the terms. [Get My Free Assessment →](https://www.panniproperty.com/assessment) ### Fees & Contracts #### What is your management fee? Our management fee is 20% of rental revenue, excluding VAT . There are no separate booking or admin fees. There is also a one-time setup , priced by the size of your apartment. It covers everything needed to launch. [See Setup & Fees →](https://www.panniproperty.com/start-with-us) #### Are there any hidden fees? No. The 20% management fee covers the full monthly service. The one-time setup is listed on [Setup & Fees](https://www.panniproperty.com/start-with-us), together with the two items the owner pays directly (the registration and insurance). Optional extras such as smart devices or home staging are priced separately and only happen at your request. Every booking is visible to you. #### What does the management contract look like? We use a written Management Agreement that sets out the scope of services, fee structure, and responsibilities of both parties. We build long-term partnerships, not short-term contracts. [Contact us](https://www.panniproperty.com/contact-us) to discuss the terms in detail. ### Services #### What is included in the management service? Before launch (one-time setup): assessment, photos, preparation and deep clean, listings on all platforms, and a licence and compliance check. Every month (20% excl. VAT): pricing, calendar, guest communication, cleaning coordination, listing care and a monthly report. Cleaning is charged to the guest as a separate fee. [See the full list →](https://www.panniproperty.com/short-term-property-management) · [Setup & Fees →](https://www.panniproperty.com/start-with-us) #### What languages do you speak? We communicate fluently in English, French, German, and Portuguese . Guest communication is handled in the guest's own language — which directly improves reviews and repeat bookings. #### How does dynamic pricing work? We use market-based dynamic pricing tools that recalibrate your nightly rate up to 24 times per day, based on local demand, seasonality, competitor pricing, events, and occupancy trends. This ensures your property captures peak-demand windows that static pricing always misses. #### Can I still use my property myself? Yes. Your property remains yours and you can block dates for personal use at any time. We manage your calendar and ensure your reserved periods are never double-booked. This is also important for owners using the property to support Cyprus Non-Dom tax residency — we document your stays correctly as part of the service. #### Do you offer home staging? Yes, as an optional extra, priced after a short consultation. [See Home Staging →](https://www.panniproperty.com/home-staging) ### Performance & Reporting #### How do I track my property's performance? You have access to your owner portal (through Hospitable), where you can see your reservations and owner statements. You also receive monthly reports covering every euro in and out — bookings, cleaning costs, management fees, net profit, and legal compliance updates. #### What rental yield can I expect? It depends on the property, so we do not quote one percentage for everyone. Gross yield means the annual rental income (before costs and management fees) divided by the property's purchase price or current value. Income varies widely with location, size, condition, presentation and season, so the same percentage cannot be promised for every property. In your free property assessment we estimate the income of your property from local market data, so you can compare it with what you paid or what it is worth. ### 2026 EU Compliance #### What changed on May 20, 2026? EU Regulation 2024/1028 has applied in all member states, including Cyprus, since May 20, 2026. In practice: - Platforms like Airbnb and Booking.com must show your registration number from the Cyprus Deputy Ministry of Tourism on listings, and have to act when the authorities ask for a listing without a valid registration to be removed - Platforms send monthly listing data (such as nights booked and guest numbers) to the national authorities - All short-term rentals must be registered with the Deputy Ministry of Tourism (registration requires insurance cover); letting without registration can mean fines of up to €5,000. Enforcement in Cyprus has so far been gentler than in some other countries, but the Deputy Ministry has said it will strengthen it #### Do you handle the compliance registration for me? Yes. Our Licence & compliance check covers it: we file your registration with the Cyprus Deputy Ministry of Tourism and check your insurance and safety equipment. The government registration fee and the insurance are paid by the owner (see [Setup & Fees](https://www.panniproperty.com/start-with-us)). #### My property is already listed on Airbnb. Am I compliant? Not necessarily. Many properties were never correctly registered with the Deputy Ministry of Tourism. Since the EU rules began to apply on May 20, 2026, platforms can be asked to remove listings without a valid registration, and the Deputy Ministry has said it will strengthen enforcement. Message us on WhatsApp and we will check your compliance status for free. ### Non-Dom & Tax Residency #### Does short-term renting affect my Non-Dom or tax residency? It can, and the answer depends on your personal situation. We keep your calendar and booking records clean, but we do not give tax advice. Read our [Non-Dom guide](https://www.panniproperty.com/blog/the-non-dom-guide) in The PPM Journal and speak to your accountant. ### About Panni Property #### Who is behind Panni Property Management? Panni Property Management was founded by Moritz and Laura Panni — a couple who have sat on both sides of the same transaction, as guests and as owners. The team speaks English, French, German, and Portuguese, and combines IT expertise, property craftsmanship, investment management, and high-end hospitality experience. #### How do I contact you? - WhatsApp: [+357 97728594](https://wa.me/35797728594) — typical response under 2 hours - Email: [management@panniproperty.com](mailto:management@panniproperty.com) - Contact form: [www.panniproperty.com/contact-us](https://www.panniproperty.com/contact-us) Still have a question? Message us directly — we respond within 2 hours, 7 days a week. [Message Us on WhatsApp](https://wa.me/35797728594)