# Privacy and Cookie Policy | Panni Property > How Panni Property Management Ltd collects, uses and protects personal data, and which cookies this website uses. URL: https://www.panniproperty.com/privacy-and-cookie-policy Language: en Alternate languages: de: https://www.panniproperty.com/de/privacy-and-cookie-policy, fr: https://www.panniproperty.com/fr/privacy-and-cookie-policy, pt: https://www.panniproperty.com/pt/privacy-and-cookie-policy Publisher: Panni Property Management Ltd, Larnaca, Cyprus Legal ## Privacy & Cookie Policy Panni Property Management Ltd · Last updated: October 2026 ### Privacy Policy Panni Property Management Ltd is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR) and applicable Cyprus data protection law. #### Data Controller Panni Property Management Ltd Alexandrou Ypsilanti 3, 7562 Tersefanou, Cyprus Registration number: HE 491094 [management@panniproperty.com](mailto:management@panniproperty.com) #### What Data We Collect We may collect and process the following personal data: - Contact information — name, email address, phone number — when you contact us via our website or WhatsApp - Enquiry details — information you provide when asking about our services - Technical data — IP address, browser type, pages visited, and time spent on the website, collected through server logs and our cookie-free visitor statistics (Umami) - Communication records — records of correspondence between you and Panni Property Management Ltd #### How We Use Your Data - To respond to your enquiries and provide information about our services - To manage and perform our property management services where a contract exists - To comply with legal and regulatory obligations applicable to us in Cyprus and the EU - To improve our website and user experience based on anonymous usage data - To contact you with relevant updates about our services where you have given consent #### Legal Basis for Processing - Contract performance — where processing is necessary to fulfil a management agreement with you - Legitimate interests — to respond to enquiries and improve our services - Legal obligation — where we are required to process data to comply with Cyprus or EU law - Consent — where you have explicitly agreed to receive marketing communications #### Data Retention We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable law. Contact enquiry data is retained for up to 2 years. Data related to active management contracts is retained for the duration of the contract plus 7 years in accordance with Cyprus accounting and legal requirements. #### Sharing Your Data We do not sell your personal data to third parties. We may share your data with: - Google LLC (Google Workspace) — our email provider; enquiries sent to management@panniproperty.com are received there - Hosting and automation providers — the website, visitor statistics and form processing run on a server we manage at a hosting provider, which acts as a data processor - Market-data providers — such as AirROI, used to prepare your income assessment from the property details you submit - Legal or regulatory authorities — where required by law, including reporting obligations under the EU Short-Term Rental Regulation 2024/1028 - Professional advisers — accountants, lawyers, or insurers where necessary #### Your Rights - Right of access — to request a copy of the data we hold about you - Right to rectification — to request correction of inaccurate data - Right to erasure — to request deletion of your data where there is no legitimate reason to continue processing it - Right to restrict processing — to request that we limit how we use your data - Right to data portability — to receive your data in a structured, machine-readable format - Right to object — to object to processing based on legitimate interests or for direct marketing - Right to withdraw consent — at any time where processing is based on consent To exercise any of these rights, contact us at [management@panniproperty.com](mailto:management@panniproperty.com). We will respond within 30 days. You also have the right to lodge a complaint with the Commissioner for Personal Data Protection of Cyprus at [www.dataprotection.gov.cy](https://www.dataprotection.gov.cy). #### International Transfers Your data is processed within the European Economic Area (EEA). Where any data is transferred outside the EEA, we ensure appropriate safeguards are in place in accordance with GDPR Chapter V. ### Cookie Policy This website does not use cookies for tracking, advertising or profiling, and it does not show a cookie banner. #### What We Use Instead - Language — your language is part of the page address (for example /de), not stored in a cookie. - Visitor statistics — we use Umami, hosted on our own server. It uses your IP address only for a moment to count visits anonymously and does not store it. No cookies, no personal profiles. We use it to see which pages are visited. - Technical logs — our server briefly logs requests (such as IP address and the page requested) to keep the site secure and working. #### Third-Party Content Some pages load content from other providers: Google reviews (shown through Featurable) and the map on the investing page (OpenStreetMap). Your browser connects to these providers when the content loads, so they may receive your IP address and may set their own cookies. Please see their privacy policies. Links to WhatsApp, LinkedIn and Facebook only connect you to those services when you click them. #### Your Choices You can block or delete cookies in your browser settings. For guidance visit [www.aboutcookies.org](https://www.aboutcookies.org). #### Contact Questions about our cookie use? Contact us at [management@panniproperty.com](mailto:management@panniproperty.com).